Frequently Asked Questions About Filing a KASKO Claim
- Contact your insurer: Report the damage by phone or by filling out a claim form on the company’s website.
- Please specify us as your preferred service provider: When filing a claim, indicate that you would like the work to be performed at the AUTO-GLASS.LV service center.
- Get Approval: As soon as the insurer approves your claim and sends us the authorization, we will contact you to arrange a convenient time for your service visit.
No deductible: In most cases, windshield repairs are fully covered with no deductible. Many policies also offer a €0 deductible for glass replacement when you choose the AUTO-GLASS.LV service!
We will install glass of exactly the same QUALITY and SPECIFICATIONS as what is currently in your vehicle. We work with all original equipment manufacturer (OEM) brands, such as Pilkington, Saint-Gobain Sekurit, Fuyao, AGC, and others.
No impact on the policy price: Reporting glass damage often does not affect your accumulated “Bonus-Malus” class or the price of next year’s policy.
On average, 3 hours.
CASCO insurance and windscreen replacement – no worries
If you have comprehensive auto insurance, we’ll take care of everything—from the moment of the accident all the way through windshield repair, replacement, or windshield camera calibration. Our team ensures a convenient and quick insurance claims process so you can continue on your way with peace of mind. Windshield replacement and the insurance process—all in one place, without any unnecessary hassle.
How do I claim CASCO insurance?
Claiming a windscreen repair or replacement with CASCO insurance is easy – contact your insurance company by calling or using their website to claim.
If you choose to have your auto glass repaired, your windshield replaced, or your windshield calibrated at the AUTO-GLASS.LV service center, simply report the accident to your insurance company, and we’ll take care of the rest. Once your claim is approved, you’ll receive a referral to our service center!
The good news is that in most cases your insurance will cover windscreen repairs without any excess risk, which is a great advantage when choosing CASCO insurance for windscreen replacement or repair!
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